We truly hope you love the Zurich Swiss Chalet. Our aim is to ensure that you have as comfortable of a stay as you possibly can. We want you and your guests to create lasting memories during your stay in our chalet.

But to do so, we would really appreciate if you could follow the below house rules. We totally understand that rules are boring, but these rules ensure we can provide you and our future guests with a great experience.

Check In / Out Time:
- Check In: At or after 3:00 PM
- Check Out: By no later than 10:00 AM

Directions Inside The Community:
- Once you enter the Swiss Chalets community, stay to your left (straight) and we are the first home on the left.
- The road in the community is very tight. It is also two-way. PLEASE DRIVE SLOWLY on the Swiss Chalets private road. Thank you!! PLEASE see the pictures on our listing for any help finding the Swiss Chalets community.
-Please do not turn around in other chalet driveways. When leaving the unit, if you have a large truck, please back down the way you came in. If you have a small truck/car/SUV, please continue all the way around the community. It is a steep hill but you can make it!

Front Door / Property Access:
-The door has a coded entry. Code will be provided on Check In day.
- When leaving the home, the front door automatically locks. Please ensure you close it all the way.
Parking:
- Snug driveway parking for two vehicles is reserved for you.
- There is a street parking spot for 1 additional vehicle that is off of a cliff so be careful as you are parking and exiting the vehicle. Assess your safety and steps before you get out of the car.
- Street parking spot is not suitable for large vehicles as road is very narrow.
- Reference photos in listing for additional guidance on parking.


Quiet Times:
- We are located in a residential community, and as such, we ask that you respect the neighbor's privacy and their right to a peaceful existence! Specifically, we request you keep noise to a minimum between the hours of 10 p.m. and 8 a.m.

Smoking:
- Our home is smoke free. No smoking, including vaping, is allowed inside the home or near an open door.
- You may smoke on the decks with the door closed.
- If our cleaning crew reports signs of inside smoking, it will be considered damage to the Chalet, and you will be charged the $200 security deposit.

Breakages:
- Our security deposit is $400. We understand that sometimes accidents happen. Should you break anything, please let us know immediately. If it is minor, we usually will not charge you.
- If it is a larger issue (e.g., the TV screen or permanent damage to furniture), we would like to agree on the damage fee with you before you leave to avoid future issues. Thank you!

Internet:
- Free WiFi provided. Code will be provided Check In day.

Entertainment:
- We have cable, as well as a Roku loaded with streaming popular apps (Netflix, Amazon Prime, etc.) that you can access with your personal login information.
- We also have games and puzzles in the top shelf by the front door for your enjoyment. Please put them back in their place prior to your departure.

Laundry:
- A brand new washer and dryer combo unit (2 in 1) available in top chalet bathroom. (We recommend running small loads; clothes might come out damp, though they airdry quickly with fans.). There is another full-size washer/dryer set in the lower chalet laundry area.

Utilities:
- Please turn off all lights and TVs prior to checking out.

Pets:
- We allow dogs only with prior approval of count, breed and size before your stay begins.
￮ We limit number of dogs to two dogs per chalet.
￮ We love cats but can't accommodate them due to allergy concerns.
￮ We charge a pet fee of $25 per night, per dog, with a max of $150 per stay; we offer a reduced pet fee for dogs under 10 pounds. Applicable pet fees will be requested through Airbnb after you book.
￮ Dogs must be up-to-date on flea and tick medication, as well as all required vaccinations. You must be prepared to show the up-to-date Rabies tag should the need arise.
￮ Dogs must be leashed at all times outside of the chalet. We have bears in the area!
￮ Don't leave your dog unattended on the balcony to avoid any sad accidents.
￮ Please clean-up immediately if your dog has an accident inside. Also, please pick-up your doggy's droppings while you are walking them outside.
￮ Only towels in the doggy basket may be used for your dog. If our cleaning staff report that any white towels were used for dogs, a replacement fee of $25 per used towel will be charged to your account.
￮ Dogs are not allowed on the sofa without the use of the special doggy blanket. Please make sure to place our special doggy blanket/sofa cover on our furniture before you let your fur babies join you.
￮ Dogs are not by any means allowed on the beds or linens. If our cleaning crew reports that dogs were on the bed, an additional cleaning fee of $50 per bed will be charged to your account.
￮ We kindly ask that if your dog sheds, please vacuum the hair prior to checking out. Dog hair needs time to settle after vacuuming, and this will allow our cleaning staff to thoroughly clean after your departure in preparation for the arrival of our next guest.
￮ If your dog causes any damage in the chalet, please report it to us right away so we can come to an agreement on how to handle the situation.
We appreciate your support in following the above rules so we can continue to allow future guests to join us with their loved dogs.

Check Out:
Check-out time is strictly 10 a.m. We are usually fully booked with back-to-back guests, so we are generally unable to offer a late check-out time.

When checking out, please text our wonderful cleaning crew and managers and let them know you are checked out.

Before your departure, we would appreciate if you would take care of the items below. We try to keep costs down, and these items are not included in your cleaning fee.

- Leave the beds unmade. No need to strip them.
- Place used towels on the bathroom floor
- Wash all dishes and return them to cabinets/drawers
- Toss all perishable food
- Empty all the trash bins and take them to outside bins
- Move all furniture and items back to original locations
- Check all doors and windows to ensure they are locked

Please let us know immediately if you have any issues or concerns. We pride ourselves on our 5-star reviews, so we would appreciate you giving us the opportunity to correct the problem during your stay.

We hope you have an amazing stay at your home away from home!